Terms & Conditions

1. Pre-Order Policy

Pre-order items are made to order and may require additional processing and delivery time. Delivery timelines will be shared upon confirmation of your order.

2. Payment Terms

Full payment must be made at the time of purchase. Orders will not be processed until payment is received.

3. Customization and Size Selection

Please ensure you select the correct size and color. Customized or pre-order items are non-refundable.

4. Return and Exchange Policy

Returns and exchanges are subject to Marmar Halim's Refund & Exchange Policy.

Pre-order items are only eligible for exchanges (not refunds) if they meet the eligibility criteria.

Made-to-order items are not eligible for exchange or refund.

5. Shipping and Duties

Shipping times vary depending on your location. Marmar Halim is not responsible for delays caused by customs or unforeseen circumstances.

Duties, taxes, and surcharges incurred during international shipping are the responsibility of the customer.

6. Product Care

Customers are responsible for following the care instructions provided with the product to ensure its longevity.

7. Order Cancellations

Pre-order items can be canceled within 24 hours of placing the order. After this period, cancellations are not accepted.

8. Acceptance of Terms

By placing your order, you agree to these Terms and Conditions.

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